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Omnify is a versatile software that offers a range of solutions for various industries, as seen through different user experiences. For …
Starting at $0 per month
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What is Omnify?
With Omnify’s Membership Management Software, users can streamline aspects of a business - be it bookings for services, membership management, discounts, or automating recurring payments. Omnify’s suite of functions is designed to not only ease administrative operations but also to…
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Pricing
Free
$0.00
Cloud
Upto 2 members
Growth
$79.00
Cloud
per month Upto 5 members
Accelerate
$199.00
Cloud
per month Upto 10 members
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.getomnify.com/plans…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
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- Competitors
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What is Omnify?
With Omnify’s Membership Management Software, users can streamline aspects of a business - be it bookings for services, membership management, discounts, or automating recurring payments. Omnify’s suite of functions is designed to not only ease administrative operations but also to enhance customer experience and engagement. The vendor boasts over 5000 facilities in 50+ global locations using Omnify to save time and to give their clients the attention they deserve.
Omnify Screenshots
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Omnify scheduling overview
Omnify Integrations
Omnify Competitors
Omnify Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Mobile Web |
| Supported Countries | United States, United Kingdom, Australia, Singapore, India and others |
| Supported Languages | English |
Frequently Asked Questions
Omnify starts at $0.
MINDBODY, Acuity Scheduling, a Squarespace company, and EZFacility are common alternatives for Omnify.
Reviewers rate Usability and Support Rating highest, with a score of 8.3.
The most common users of Omnify are from Small Businesses (1-50 employees).
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
Omnify is a versatile software that offers a range of solutions for various industries, as seen through different user experiences. For property management companies, Omnify has proven invaluable in ensuring safe access and use of pool facilities during the global pandemic. With its flexible customization options and adherence to state guidelines, property managers have been able to limit and track pool users effectively while providing a convenient reservation system for residents. The friendly interface and ease of setup have been widely appreciated, along with the high level of support and prompt response to any questions or issues.
In the realm of education, Omnify has helped streamline operations for children's chess coaching companies by managing registration, payments, and membership for students. This has resulted in significant time and manpower savings for these organizations. Similarly, health clinics have found value in Omnify's appointment booking and schedule management features, enabling them to efficiently organize appointments and classes online. Honey Groove Studio, a fitness center, relies on Omnify for booking fitness classes and facilitating payment methods.
Omnify extends its functionality to sports facilities as well, automating bookings for sports fields and addressing customer no-shows while collecting valuable customer data. Furthermore, the software is utilized across multiple properties and resident property management portfolios to schedule appointments and monitor facility usage within controlled numbers.
The versatility of Omnify is further exemplified by its application in various industries. It serves as an essential platform for class and camp registrations, collecting registrations, payments, survey questions, waivers, and building businesses. Its adoption at outdoor pools has been crucial in complying with Covid restrictions by reserving lap swimming lanes and family swim spaces while limiting the number of weekly reservations.
Overall, Omnify has proven itself to be an effective solution across different sectors by offering efficient scheduling systems, streamlined payments, enhanced user experience, and adherence to industry-specific guidelines.
Excellent Customer Service: Many users have praised Omnify's customer service during the setup process. Reviewers have mentioned that the team was highly knowledgeable and patient, providing them with exceptional support.
Highly Customizable: Several reviewers have stated that they found Omnify to be highly customizable, allowing them to tailor it to their specific needs. They appreciated the flexibility and versatility of the platform, stating that it offered extensive customization options.
User-Friendly Interface: The user interface of Omnify has received positive feedback from reviewers. They have mentioned that it is not only visually appealing but also easy to navigate and use. The interface provides a professional appearance while remaining intuitive for both administrators and users.
Cons:
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Limited Customer Service Expertise: Users have expressed that Omnify's customer service is not well-equipped with experts in every field, resulting in a lack of familiarity with various business types and the need for collaborative problem-solving.
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Lack of Mobile Responsiveness: Some users have reported issues with how the Omnify website appears on mobile devices, indicating a need for improvement in terms of mobile responsiveness.
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Insufficient Data Exporting: Users have criticized the data exporting feature in Omnify for only including basic information such as name, email, and phone number, while neglecting custom fields. This limitation hinders users who collect additional custom information from accessing their data effectively.
Users of Omnify have made several recommendations based on their experiences with the product. Firstly, users recommend contacting Omnify even if someone is unsure about using the product. This implies that they believe the company provides sufficient support and guidance to potential customers. Secondly, users highly recommend booking a call for a demo of everything Omnify has to offer. This suggests that they find the demo helpful in understanding the product's features and capabilities. Lastly, many users advise having a client list ready before setting up an Omnify account. This implies that they find it beneficial to have all necessary information readily available when starting to use the software.
Attribute Ratings
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Score 10 out of 10
Vetted Review
Verified User
We are using it for class and camp registrations. We needed a platform where we could collect registrations, payments, ask survey questions, collect waivers and build business and it does all of that for us.
- It’s very easy to set up from the admin side. There are so many tutorials provided and everything f is very simple and straight forward.
- Customer support is exceptional. Aravind, my customer success associate, has helped me patiently through the entire process and is quick to answer questions, help me with fixes, and check in to make sure things are going smoothly.
- I’ve run into some issues with dates not showing up or functioning correctly but it has been addressed quickly.
- It seems like their classpack functions still have some kinks to work out. That was a bit confusing to set up and I’ve run into some bugs and inconsistencies but again, it’s been quickly addressed.
- Professional registration option.
- Easy to use both on the admin/set up side and on the client sign up side.
- Just enough customization.
- Increased customer base
- Increased customer interest in our organization.
I used the other product through a large Parks and Recreation Organization. Omnify is much easier to set up and use.
February 11, 2021
Omnify: Plenty of pros and plenty of areas to grow
We are a small children's chess coaching company that runs classes and events. We use Omnify across our organization specifically to manage registration and payments for our students. Specifically it is helpful for membership management for our students as we can enable auto-pay and auto-renew so our students don't have to fill out new forms every month.
- Auto-pay and auto-renew functions are very nice so clients don't have to fill out new forms every month.
- Auto-emails for new clients and class reminders allow us to send information to our clients quickly and automatically without having to follow up on every single new client.
- The discount options are very nice so we can work with all our clients and help them out, especially since our business has always used need-based scholarships
- The biggest area for improvement is data exporting. We collect a lot of custom information beyond just name, email, and phone number when our students register and we need access to it especially since we work with children. When exporting clients to an excel sheet for example, omnify will only carry over that basic name email and phone number, not any of the custom fields.
- Allowing us to adjust the amount our members are charged during auto pay would be incredibly helpful. Right now, when applying a discount to a booking through omnify it only applies to the first payment, and as a user I am not able to expand that over the entire time a student is with us without creating a new booking each month for each client.
- Personalizing the storefront is a bit limited, for example, from our storefront end there is no way for a client to see a full monthly calendar of all our class options, and classpacks and memberships are displayed on the same page, sometimes making our students options look too overwhelming.
- Omnify has reduced the amount of time I have to worry about helping my clients with payment specifically.
- We have had more confusion from our clients around adding family members and generally having multiple memberships connected to one payer then we did with our previous registration site.
Before Omnify we used Jumbula. Jumbula made registering families much easier but Omnify has the benefit of auto-renew and auto-pay plus the membership set up in general is something new that Omnify provides. We have also used Formsite in the past but it requires a bit more administrative back end work for our employees than Omnify does.